What Can You Outsource to a Virtual Assistant?

Running a business means juggling a million moving parts—and time is often your most valuable resource. At AS Virtual Solutions, we specialise in providing reliable, Australian-based Virtual Assistant support tailored to your needs. Whether you’re after phone answering, booking management, day-to-day admin, or full-time VA support, we’re here to lighten the load so you can focus on what matters most—growing your business.

Here are 10 powerful ways a Virtual Assistant can support your business:

✅ 1. Phone Answering & Message Taking

Never miss a client again. Your VA can answer calls professionally, take detailed messages, and filter out time-wasting inquiries—so you’re only dealing with what’s important.

✅ 2. Appointment & Booking Management

From client bookings to service calls, we manage your calendar, send confirmations, handle reschedules, and reduce no-shows.

✅ 3. Inbox & Email Management

Let go of email overwhelm. Your VA can sort, flag, and respond to emails, keeping your inbox under control and your responses timely.

✅ 4. Customer Service Support

Deliver seamless service even when you’re off the tools. We can manage incoming questions, follow up with clients, and ensure everyone feels looked after.

✅ 5. Quote & Invoice Creation

Speed up your admin workflow. We generate quotes, raise invoices, and even send friendly follow-up reminders to keep cash flow healthy.

✅ 6. CRM & Database Updates

Your VA can keep your client details up-to-date, log jobs, track leads, and make sure you never miss an opportunity.

✅ 7. Job & Project Tracking

Keep your work moving. We help monitor ongoing jobs, follow up with clients or suppliers, and make sure deadlines are met.

✅ 8. Document & Form Preparation

From contracts to onboarding forms, your VA can prepare, send, and collect important documents—without you lifting a finger.

✅ 9. Social Media & Online Listings Maintenance

Stay visible online. We help manage posts, respond to messages, and update your Google and directory listings to keep your business fresh and active.

✅ 10. Team & Staff Coordination

If you have a team, we can help with scheduling, time-off tracking, and internal updates—keeping everyone informed and aligned.