Sales Support is a mixture of processes that are critical to your sales operations and contribute to streamlining of sales procedures.
- Phone & email sales support
- Nurturing new & current leads
- Telemarketing (Cold and warm lead generation)
- Telemarketing script creation
- Appointment setting
- Calendar management
How exactly do you make your customers say WOW? Great relationships start with great customer service.
Customer service is the process of delivering great service before, during and after a service or product is purchased.
- Phone and email management – being your customers first point of contact
- Problem solving and support handling customer enquiries with full knowledge of the business service or product
- Clear communication and patience offering your client the best experience
- A willingness to go the extra mile
Business development requires strategy, flexibility alongside the ability to bring value to a business and creating rapport with new and existing clients.
- Create a CRM (Customer Relation Management system)
- Maintaining customer accounts up-selling products / services
- Processing orders
- Creating new relations with new prospects
Ensuring you are sharing the right story for your brand, analyzing and building on your businesses market and developing your strategy. Reaching your target audience, boosting your customer base and increasing your sales.
- Research and Development of market strategy
- Newsletter creation
- Social media content creation / scheduling
Highly recommend Adele from AS Virtual Solutions, she has helped me get on top of the phone calls I never found time to do, generating more revenue to my business and freeing up 5 hours of my week every week! Thank you so much.